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    faq

    Drop Zone Mats are made from EVA foam — one of the safest and softest synthetic materials available. EVA (Ethylene Vinyl Acetate) is non-toxic, hypoallergenic, and odor-free. It contains no harmful chemicals.

    You’ll often find EVA used in children’s play mats and shoe soles, which speaks to its safety and durability.

    No — and that’s the point. Unlike bulky plastic trays with high edges, Drop Zone Mats have no rigid walls. Instead, they use a smart honeycomb texture that traps dirt, water, and mud inside — keeping your floor clean without the “dirty bin” look.

    The honeycomb cells are 7 mm deep, which is enough to hold mess without needing raised sides.

    Clean design, same protection — no clunky borders.

    Yes. The mat is fully water-resistant — it doesn't absorb water, dirt, melted snow, or odors.

    It’s super easy: shake it out, wipe it down, or rinse with water. It dries quickly and needs no special care.

    For deep cleaning, just hit the bottom of the mat 2–3 times — the dirt trapped in the honeycomb cells will fall right out.

    No. The mats don’t slip, scratch, or leave marks on wood, tile, or vinyl flooring.

    The mat is about 1 cm thick (approximately 3/8 inch). Strong, yet flexible.

    No. Unlike plastic trays, EVA foam doesn’t crack, break, or deform. It holds its shape in both heat and cold, indoors or outdoors.

    Yes. EVA foam is non-toxic and pet-safe — it’s the same material often used in pet products and flooring.

    Each mat is handcrafted in the EU using high-quality European EVA foam.

    Yes! That’s one of the main advantages of our mats — we make them to fit your exact space. Just leave your desired dimensions in the personalization box when placing your order.

    No worries — it’s easy to fix! To help your mat lay flat faster:

    Unroll it on a flat surface

    Gently roll it in the opposite direction (textured side inward) a few times

    Place a few shoes or other heavy items on the edges

    Drop Zone Mats are made from shape-memory EVA foam, so they’ll naturally flatten out within a short time.

    Bonus: We include adhesive Velcro strips with every mat. You can use them to secure the mat in place if needed — especially on slippery floors.

    We ship within 1–2 business days.

    Estimated delivery times:

    USA: 2–4 business days

    EU: 2–3 business days

    Canada: 3–4 business days

    UK: 1–2 business days

    Switzerland: 1–2 business days

    Yes, within 14 days if unused. Custom sizes and personalized items can only be returned if there’s a mistake on our end.